The work has changed

From the Field
Our point of view is grounded in thousands of hours inside organizations deploying AI at scale. We write about the human side of the shift, what we’re seeing on the ground and the harder questions it raises for leaders.
What follows is our latest thinking.

Essay
More Costly Than Tokens
AI bills are coming due. The real costs never appear on the invoice.
In April, four months into the year, Uber exhausted its 2026 budget for autonomous coding tools. One of the most closely monitored engineering organizations in the world, and it never saw the bill coming.

Essay
AI Ground Truth
A field read on why AI is failing inside companies, and the patterns that hardened this quarter.
In January 2023, I sat at a CNBC dinner in Davos. The week had opened in panic over a possible recession. By midweek, ChatGPT took over every conversation, and at dinner, the talk turned to what it would do to companies. The executive next to me started to answer, then reached for his wine.

Article
How to Choose an AI Readiness Partner That Delivers Real ROI
AI is now everywhere in the enterprise: workflows, dashboards, customer operations, sales, analysis, and executive planning. But showing up isn’t the same as changing how decisions get made and work gets done.

Andus Labs Salons
Finding coherence requires a village. We regularly convene one. It’s the Andus Labs Salons. Curated by Douglas Rushkoff. Thinkers and builders on AI’s edge. Yes, those deep in the tech. But also those examining AI’s impact on civics, arts, media, and work.
Collectives like this shape a human-centered agenda vital to the AI conversation.
Field notes aren’t for filing. They’re for acting on.
Proprietary intelligence from hundreds of engagements. Patterns and signals that tell you where to move next. If what you’re reading here resonates, let’s talk about what it means for your organization.
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