03: WORKING
Operating Labs
Design strategically. Build competently.
Leaders don't outsource their future. They build capabilities in-house. Labs accelerate time to learn, build, and integrate new ways of working.
Six core tenets make our labs work:
* Intent: Find where quick wins and strategic leverage intersect.
* Strategy: Design methods and frameworks to structure and deploy test projects.
* Tools: Select AI directly matched to jobs to be done.
* Talent: Fuse internal teams with external experts for maximum speed and shared learning.
* Impact: Ensure pilots are clearly defined, deployed, and assessed for business integration.
* Communication: Capture progress and impact to keep stakeholders informed.
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